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Course Details

Overview

The "Incident Investigation" course is a practical occupational safety and health program designed to build structured competence in workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. The program combines technical knowledge, recognized international standards, local compliance awareness, operational checklists, and applied workplace examples.

Participants move from core concepts to practical application through case studies, templates, inspection tools, exercises, and scenario-based discussions. The course is suitable for organizations that want production-ready safety practices, stronger compliance, and clearer field implementation.

Program Duration: The course is designed over 5 days (25 training hours) to cover both practical and theoretical aspects.

Objectives

Program Objectives

By the end of this course, participants will be able to:

Explain the purpose, ethics, and legal importance of incident investigation and Just Culture.
Apply immediate-response procedures including first aid, scene control, evidence preservation, and notifications.
Collect physical, documentary, personal, and digital evidence professionally.
Use root-cause-analysis tools such as 5 Whys, Fishbone, Fault Tree Analysis, and Change Analysis.
Classify immediate, contributing, and root causes and identify weaknesses in management systems.
Prepare a professional investigation report and SMART recommendations with follow-up responsibilities.

Target Audience

HSE officers, safety supervisors, and occupational health and safety practitioners.
Operations, production, maintenance, facilities, and site managers responsible for safe work execution.
Engineers, technicians, team leaders, and supervisors working in industrial, construction, oil and gas, utilities, or service environments.
Internal auditors, compliance officers, emergency response members, and risk-management professionals.
Recent graduates in engineering, safety, environmental sciences, or technical disciplines who want structured practical safety capability.

Competencies

Core Competencies

Initial response and scene control

Secure the incident scene, protect evidence, notify stakeholders, and form the investigation team.

Witness interviewing

Conduct structured interviews using open questions and active listening.

Root cause analysis

Apply 5 Whys, Fishbone, FTA, and Change Analysis to identify systemic causes.

Cause classification

Separate immediate, contributing, and root causes and connect them to system gaps.

Investigation reporting

Prepare a complete investigation report with findings, conclusions, and recommendations.

Recommendation tracking

Track corrective actions through owners, due dates, completion evidence, and verification.

Learning Journey

Program Outline

Day 1: Incident Investigation and Ethics

Incidents, Near Misses, and Accidents

This module covers incidents, near misses, and accidents within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Investigation Objectives and Just Culture

This module covers investigation objectives and just culture within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Legal and Regulatory Frameworks

This module covers legal and regulatory frameworks within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Investigation Team Composition

This module covers investigation team composition within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Initial Response

This module covers initial response within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Practical Workshop: Initial Response Simulation

This module covers practical workshop: initial response simulation within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Day 2: Evidence Collection

Types of Evidence

This module covers types of evidence within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Physical Evidence Techniques

This module covers physical evidence techniques within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Documentary Evidence

This module covers documentary evidence within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Interviewing Witnesses

This module covers interviewing witnesses within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Practical Workshop: Interview Simulation

This module covers practical workshop: interview simulation within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Day 3: Cause Analysis

5 Whys Technique

This module covers 5 whys technique within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Fishbone / Ishikawa Diagram

This module covers fishbone / ishikawa diagram within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Fault Tree Analysis

This module covers fault tree analysis within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Change Analysis

This module covers change analysis within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Immediate, Contributing, and Root Causes

This module covers immediate, contributing, and root causes within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Practical Workshop: Root Cause Analysis

This module covers practical workshop: root cause analysis within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Day 4: Report Writing and Recommendations

Investigation Report Structure

This module covers investigation report structure within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Writing SMART Recommendations

This module covers writing smart recommendations within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Assigning Responsibility and Tracking Actions

This module covers assigning responsibility and tracking actions within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Legal Review and Confidentiality

This module covers legal review and confidentiality within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Practical Workshop: Report Writing

This module covers practical workshop: report writing within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Day 5: Advanced Case Studies and Integrated Investigation System

Major Accident Investigation

This module covers major accident investigation within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Fleet and Vehicle Incident Investigation

This module covers fleet and vehicle incident investigation within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Chemical and Environmental Incident Investigation

This module covers chemical and environmental incident investigation within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Integration with ISO 45001

This module covers integration with iso 45001 within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Comprehensive Investigation Simulation

This module covers comprehensive investigation simulation within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

Final Test and Review

This module covers final test and review within the context of workplace incident investigation, evidence collection, root-cause analysis, professional reporting, and corrective-action tracking. Participants review key concepts, applicable standards, documentation requirements, practical controls, field examples, and common implementation mistakes, then apply the topic through discussion, checklists, or short case exercises.

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